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Business English Language Lessons


Who would make these requests?
1. Could you tell me how much it costs?
   a) a boss to a secretary
   b) a customer to a sales person
   c) a visitor to a company
   d) a policeman to a prisoner

2. Could you say that again please? I didn't understand.
   a) a boss to a secretary
   b) customer to sales person
   c) a visitor to a company
   d) somebody whose English is not perfect

3. Could you tell me if the price includes sales tax?
   a) a boss to a secretary
   b) customer to sales person
   c) a hotel receptionist to a visitor
   d) somebody whose English is not perfect

4. Could you fix us two black coffees please, Barbara?
   a) a boss to a secretary
   b) customer to sales person
   c) a visitor to a company
   d) somebody whose English is not perfect

5. Could you please speak more slowly? I didn't understand.
   a) a boss to a secretary
   b) customer to sales person
   c) a visitor to a company
   d) somebody whose English is not perfect

6. Would you mind opening that suitcase?
   a) a customs officer
   b) customer to sales person
   c) a visitor to a company
   d) somebody whose English is not perfect

7. Would you mind telling me who your present supplier is?
   a) a boss to a secretary
   b) customer to sales person
   c) sales person to customer
   d) somebody whose English is not perfect

8. Would you mind spelling your name please?
   a) a boss to a secretary
   b) somebody answering the phone
   c) a visitor to a company
   d) a customs officer

9. Could you tell me how to pronounce "specialisation"?
   a) a boss to a secretary
   b) customer to sales person
   c) a visitor to a company
   d) somebody whose English is not perfect

10. Would you mindworking late tonight?
   a) a boss to a secretary
   b) customer to sales person
   c) a visitor to a company
   d) somebody whose English is not perfect

11. Could you tell me where Mr Brown's office is?
   a) a boss to a secretary
   b) customer to sales person
   c) a visitor to a company
   d) somebody whose English is not perfect

12. Could you tell me if you have any in stock?
   a) a boss to a secretary
   b) customer to sales person
   c) a visitor to a company
   d) somebody whose English is not perfect

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